Jamo Rubin, MD, is the President of Signify Community (formerly TAVHealth). Before starting TAVHealth, which was acquired by Signify Health in 2019, Jamo founded and led Medical Present Value (now Experian Health) and PTRX, a consumer-oriented pharmacy benefit management company (now part of Optum). For the past 8 years, he has focused on solving healthcare’s biggest unaddressed need – Social Determinants of Health.
Prior to his entrepreneurial career, Jamo practiced as a cardiac anesthesiologist. He is the current chair of the Texas Biomedical Research Institute and former chair of the Texas Property and Casualty Guaranty Association. He received his MD from UT Southwestern, a MBA from UT Austin, and trained at Mass General.
A lifetime of “never taking no for an answer” took Quiñones from migrant farm work and poverty to more than 30 years at ABC News and the anchor desk at 20/20 and Primetime. Along the way, he broke through barriers, won the highest accolades, and became a role model for many. As host and creator of What Would You Do?, the highly-rated, hidden camera ethical dilemma newsmagazine, Quiñones has literally become “the face of doing the right thing” to millions of fans. It’s a role that he has enthusiastically embraced off camera, with a popular book and inspirational keynote presentations that challenge both business and general audiences to examine the What Would You Do? moments we face every day.
Known for truly connecting with audiences and leaving them uplifted and inspired, Quiñones delivers a powerful message of believing in one’s self, never giving up, and always, always doing the right thing.
Keshana joined Alliance because she believes that it is important to serve those in need. Community-Based Organizations are the front line to serving the impoverished and those with basic need emergencies. Every role that she has held in her career has been through a Community-Based Organization, and now she is able to provide them with support to continue to break silos, demonstrate value, and align their services with the medical community. As a former Community Health Worker and Transition Coordinator, Keshana saw firsthand the needs of not only of the community, but also the needs of the workforce. The importance of knowing the population served, the resources available in the community, and the ability to engage community members are critical skills needed to truly serve the community. Keshana has held various workforce development positions for the community health workforce, and currently teaches at both Hudson Valley and Schenectady County Community College. She holds a Bachelor’s degree in Criminal Justice and is pursuing a Master’s in Human Resource Management at the University of Connecticut. Her interest in social determinants of health elevated when she became a mother. Keshana was fortunate enough to know how to navigate resources available to her family, but seeing other families struggle hurt. She has led family skill building groups and facilitated a women’s bible study called Propel Women. Her husband and she have four beautiful children and they ensure that they understand the importance of giving back by volunteering at the South End Children’s Café in Albany, NY.
Jane Pirsig has over 30 years leadership experience in mental health, social service, and aging services. Jane led the successful integration of Milwaukee’s oldest family service agency into Aurora Health Care (now Advocate Aurora Health), a $5 billion regional healthcare provider, establishing innovative services in clinic social work, social service navigation, chronic illness supportive counseling, public benefits counseling, emergency department interventions with high utilizers, targeted home visitation services for families of high risk infants, and training in medical family therapy.
Jane is a subject matter expert in the translation of social care integration from concept to operational reality. Since 2018 Jane has advanced local and national innovation in addressing social determinants of health through work with electronic health record provider EPIC, Wisconsin Association of Child & Family Agencies (WAFCA), Root Cause Coalition, and the Alliance for Strong Families and Communities, the national social action network of over 1,000 social care leaders.
Jane holds an MBA from the Kellogg School of Management at Northwestern University, and a MSW from the University of Wisconsin-Milwaukee Helen Bader School of Social Welfare.
National Partnerships Lead, Business Strategy and Consumer Experience Group
Leila Nowroozi National Partnerships Lead, Business Strategy and Consumer Experience Group
Leila Nowroozi VP Marketing at Aetna. During her tenure at Aetna she has focused on the role of business in addressing social determinant of health gaps in communities. Aetna identifies and forges partnerships with community based organizations to address social and behavioral care gaps in the healthcare system in order to improve member health and quality of life. Areas of focus for partnerships include addressing food, transportation, housing, social isolation and education needs in communities across the United States. The programs are designed to drive patient-centered care that reflects the patient’s definition of value, and promotes the use of technology to inform health and wellness choices at the individual level. Prior to joining Aetna, Leila was the Chief Marketing Officer of Avalere Health. She worked for a number of years in the pharmaceutical industry launching pharmaceutical products with J&J and Pfizer. Leila has her MBA from Duke’s Fuqua School of Business and her MPH in Epidemiology and Biostatistics from the University of South Carolina School of Public Health.
National Strategy and Policy Initiatives, UHC Community & State
Sarah Glasheen National Strategy and Policy Initiatives, UHC Community & State
Sarah Glasheen is the Senior Director of Policy and Strategic Initiatives at UnitedHealthcare Community & State. UnitedHealthcare Community & State proudly serves nearly 6.4 million Medicaid members in 31 states, plus Washington D.C. UnitedHealthcare is a division of UnitedHealth Group, a health and well-being company with a mission to help people live healthier lives and help make the health system work better for everyone.
In her role, Sarah focuses on developing and operationalizing initiatives related to social determinants of health, with a focus on housing, social service and health screenings and referrals, and related research and analysis. During her 14 year tenure with Community & State, she has extensive experience in growth and strategy operations, reporting and analytics, program tracking and evaluation, and research.
Prior to her work with Community & State, Sarah held various positions with government, non-profit and research organizations, all with a focus on program management and operations. She holds a Certification in Marketing from The Wharton School, University of Pennsylvania., M.A. in Geography and Urban Studies from Temple University, and B.S. in Natural Resources Policy and Management from Cornell University.
Ellen Fink-Samnick, MSW, ACSW, LCSW, CCM, CRP Subject Matter Expert
EFS Supervision Strategies, LLC
Ellen Fink-Samnick is an award-winning industry thought leaderwho empowers healthcare's transdisciplinary workforce. Known and highly respected as'The Ethical Compass of Professional Case Management', she is a sought outprofessional speaker and author with hundreds of offerings and publications to her credit.Ellen's work has achieved global acclaim. She is a national expert on the SocialDeterminants of Health, Workplace Bullying and Violence, Professional Ethics,Professional Case Management Practice, and Wholistic Case Management™. Her latestbooks include, The Essential Guide to Interprofessional Ethics for Healthcare CaseManagement and The Social Determinants of Health: Case Management's Next Frontier,both through HCPro. Ellen is a panelist for Monitor Mondays and Talk Ten Tuesdays,plus contributor to RAC Monitor and ICD 10 Monitor. She also serves as moderator ofEllen’s Ethical LensTM on LinkedIn, a consultant for the Case Management Institute, anda moderator of their Case Managers Community. Ellen’s academic affiliations includeroles as subject matter expert for Western Governors University, and adjunct faculty forthe University of Buffalo’s School of Social Work, and George Mason University’sDepartment of Social Work.Ellen's passion is evident across her varied roles as professional speaker, industryconsultant, educator, blogger, continuing education content developer, accreditationspecialist, clinical social work supervisor and professional mentor to the casemanagement community. Her contributions transverse the industry’s professionalassociations and credentialing organizations. A past commissioner for the Commissionfor Case Manager Certification, and Chair of their Ethics and Professional ConductCommittee, Ellen currently serves on the Board of Directors for the Case ManagementSociety of America, the editorial boards for the Professional Case Management Journaland RAC Monitor, and the Council of Advisors and Founders for Reverberation 5.0 (acollective for women over 50 in the workforce). More detailed information is available onher LinkedIn Profile
Cristal Thomas Gary is a health policy expert and strategist who has dedicated her career to improving health care policy and transforming health care delivery systems to achieve better, and more equitable, health outcomes. She has served as a trusted advisor to governors, cabinet secretaries, and health system leaders as a state Medicaid Director, Deputy Governor, academic medical center executive, and consultant.
Cristal has over 15 years’ experience leading complex health and human service agencies and initiatives, including as a Medicaid Director in Ohio, Deputy Governor in Illinois, Regional Director of the US Department of Health and Human Services, and academic medical center executive. She is currently a Principal at Leavitt Partners, a health intelligence and advisory firm, where she focuses on helping clients navigate the rapidly evolving health care system and transition to value-based care models.
Cristal holds a B.S. in molecular genetics from the Ohio State University and MPP from the University of Chicago Harris School of Public Policy.
Connie Greene, MA, CAS, CSW, CPS Vice President | Institute for Prevention and Recovery
RWJBarnabas Health Institute for Prevention and Recovery
Under Connie Greene’s leadership, the RWJBarnabas Health (RWJBH) Institute for Prevention and Recovery (IFPR) has become a leader in the state in the delivery of drug and alcohol, and addiction prevention and intervention services. IFPR is widely recognized for its training and educational programs for schools, agencies, businesses and health care organizations. Connie was a key leader in launching the state’s Opioid Overdose Recovery Program (OORP) and implemented it for RWJBH in Ocean and Monmouth Counties in 2016. Since its implementation, the RWJBH OORP, available in hospital emergency departments to patients reversed with Narcan, has helped thousands of people with substance use disorder (SUD) get into effective, long-term recovery. Since then, OORP, now known as the RWJBH Peer Recovery Program (PRP), is now available in seven NJ counties, including almost all RWJBH facilities and in all hospitals in Monmouth and Ocean counties, including those operated by both CentraState Healthcare System and Hackensack Meridian Health. Currently, nearly 50 percent of all patients seen through the program are in active recovery. In addition, Connie has overseen the vast expansion of the PRP throughout RWJBH to include SUD support services for all inpatients diagnosed with SUD and leads a team of over 80 Peer Recovery Specialists.
Connie has worked for RWJBH since 1993, holding several leadership roles with increasing responsibility over the years. In her current role as Vice President of the RWJBH IFPR, she oversees the daily operations and staff of IFPR’s state-wide prevention and intervention programs. In 2002, Connie led IFPR in applying to the state for grants in order to implement substance use prevention programs in schools in Essex, Monmouth and Ocean Counties. These prevention efforts expanded with the creation of the DART Coalition through federal and state funding. Connie then worked with the state to create the OORP pilot which has expanded to what RWJBH’s successful PRP has become today. Today she is also an active member of the RWJBH Tackling Addiction Task Force, focused heavily on the de-stigmatization of SUD and reviewing hospital-wide protocols for treating and managing all patients with SUD.
Connie started her career as a teacher in New York. She then went to work for a treatment provider in New Jersey (NJ) where she coordinated an education program for youth in treatment, eventually overseeing programs for youth and adults. Connie has also led the creation of substance use policies for schools across the state and has remained the state identified expert in these policies and standards for many years. She continues to train schools across NJ on how these policies are best implemented.
Connie is very active in the state in SUD services, focusing a majority of her professional and personal time on the opioid epidemic. Connie has brought together law enforcement agencies, state agencies, behavioral health, health care and addiction and recovery services to formulate programs and initiatives targeting SUD treatment, rehabilitation and long-term recovery. Connie has been an invited guest at a NJ Senate hearing at the state house to present on the OORP, has visited with former Governor Chris Christie on the subject, and has been vocal in the public and the media on the need for resources and understanding of SUD. Additionally, Connie sits on the Division of Mental Health and Addiction Services’ State-Appointed Professional Advisory Committee. She also sits on the NJ Behavioral Health Council for Mental Health and Addiction Service and is a member of the Ocean County Professional Advisory Committee on Alcohol and Drug Abuse, and the Suicide Task Force of Monmouth County. Connie is also an active member of the RWJBH Women’s Leadership Alliance where she works with junior female associates across the system to improve leadership skills and promote advancement throughout the organization.
Expertise and a unique training style have positioned Connie as a well-known trainer and consultant to school districts in the areas of Intervention and Referral Services, Section 504 of the Rehabilitation Act, drug and alcohol prevention and intervention programming and conflict resolution. She is a frequent presenter at state-wide conferences including the NJ School Counselors Association, the State Association for Student Assistance Professionals, NJ Prevention Network Conference, Organization of Nurse Executives of NJ and the NJ State Bar Association. She is regularly called upon to facilitate issues impacting personnel in all sectors by providing conflict resolution and team building programming.
Connie and her team were awarded by the Mental Health Association of NJ for program excellence for RWJBH OORP in 2016. In addition, Connie was honored in 2017 by The Bergen Record/NorthJersey.com as one of the “17 People to Know in 2017” for her work in combating the heroin and opioid epidemic. Connie was recognized by the 2018 NJBIZ Healthcare Heroes program as an Education Hero finalist and was also honored with the CPC Behavioral Health Humanitarian Award and the Turning Point Honor of Distinction. Her work with the DART Prevention Coalition has been presented with the CADCA Got Outcomes! Coalition of the Year award recognizing exceptional community coalitions that effectively contribute to alcohol, tobacco and other drug abuse prevention. DART Prevention Coalition was also chosen as one of 18 coalitions across the country to participate in the first-ever CADCA Graduate Coalition Academy, an opportunity for well-established coalitions to review their strategic plan and logic models to improve effectiveness in their communities. Finally, Connie’s work has been recognized by the Tigger House Foundation, which is dedicated to achieving a positive impact by reducing the death rate of heroin and opiate addiction.
Denise Harlow, CCAP, was named the Chief Executive Officer of the National Community Action Partnership in December 2014. She has been with the Partnership since 2011 and served as Senior Director of Training and Technical Assistance and Interim Chief Operating Officer. Prior to her tenure at the Partnership, she was the CEO of the New York State Community Action Association and Sr. Vice President for Capacity Building for the New York Council of Nonprofits. Ms. Harlow has more than 29 years of experience in the nonprofit sector, has served on several nonprofit boards of directors, and was an appointee to the Governor’s Early Childhood Advisory Council in New York State. She started her Community Action career as a social worker with the Schenectady Community Action Program. She has a Masters Degree in Social Work from the University at Albany where she was also a Fellow on Women and Public Policy at the Center for Women in Government and Civil Society, and holds a Bachelor Degree in Social Work from Valparaiso University.
In his role as chief medical officer and member of Care N’ Care’s senior executive team, Dr. David Sand provides clinical direction to the health management, network and credentialing divisions of Care N’ Care. He is also heavily involved in the strategy, development and implementation of innovative clinical programs that will best serve the Medicare population in North Texas. His vast experience in medical management and healthcare coordination help ensure the delivery of affordable quality healthcare services to Care N’ Care members.
Before joining Care N’ Care in 2018, Dr. Sand served as chief clinical officer for the Government Business Division of Anthem, including Medicare, Medicaid and Group Retiree Solutions. Under his leadership, Anthem achieved the best regulatory audit scores of all major payers in recent years. He also served as executive sponsor on multiple clinical initiatives including those focusing on diabetes, the opioid crisis, palliative and cancer care and the care of individuals with complex medical conditions. Prior to joining Anthem, Dr. Sand served as vice president and medical director of Partners Health Plan in New York and as the Illinois state medical director of WellCare Insurance Company.
Dr. Sand earned both his doctorate in medicine and his Bachelor of Science degree in biology from Brown University in Rhode Island. He also holds an MBA in healthcare from Regis University in Colorado. He is a former clinical instructor at Temple University Hospital in Philadelphia and past chair of the department of otolaryngology at Helene Fuld Medical Center in New Jersey.
Dr. John Medina
Author of New York Times Bestseller Brain Rules: 12 Principles for Surviving at Work, Home and School
Author of New York Times Bestseller Brain Rules: 12 Principles for Surviving at Work, Home and School
Acknowledged as one of the most engaging and crowd-pleasing speakers in the world of neuroscience, Dr. Medina is a developmental molecular biologist, researcher, professor and the author of ten books. His New York Times bestseller, Brain Rules: 12 Principles for Surviving at Work, Home and School has been celebrated as the standard handbook on understanding the brain and optimizing its performance. Brain Rules has been translated into more than 20 languages and selected as a textbook at numerous universities. Dr. Medina’s focus is on the genes behind brain development and psychiatric conditions. He has spent most of his professional life as an analytical research consultant, working primarily in the biotechnology and pharmaceutical industries on research related to mental health. He also consults with hospitals and healthcare facilities on designing brain-healthy environments that reduce staff stress and improve patient outcomes. Recently, he expanded his interest in how the brain interacts with environments to office spaces, teaming up with award-winning architecture firm NBBJ. Dr. Medina is an Affiliate Professor of Bioengineering at the University of Washington School of Medicine. He is also the Founding Director of the Talaris Research Institute studying how infants encode and process information at the cognitive, cellular and molecular level. Dr. Medina’s extensive study of the developing brain at different stages of life resulted in his most recent book, Attack of the Teenage Brain! Understanding and Supporting the Weird and Wonderful Adolescent Learner. He is also the author of Brain Rules for Baby and Brain Rules for Aging Well.
Karen M. Dale is the Market President for AmeriHealth Caritas District of Columbia, a mission-based Medicaid Managed Care Organizations (MMCO) in Washington, DC. She isthe driving force for the development of innovative solutions to address the critical challenges faced by the members served by the MMCO. As a result, opportunities for people to experience health and wellness are enhanced by addressing the social, economic, and environmental conditions that are drivers of poor health outcomes and harmful health disparities with comprehensive and tailored solutions.
Ms. Dale has guided the execution of unique approaches to managing the complex needs of persons with multiple health risks. These effortsinclude the use of digital tools to aid in the management of chronic diseases, peer to peer outreach using community health workers, and the use of a human-centered design member engagement approach. In addition, her philosophy that healthcare must evolve into a health ecosystem that promotes, wellness, without barriers, starting where people are, has led to several collaborative relationshipswith providers, community partners, philanthropistsand businessesto implementsustainable, scalable solutions with high impact.
Ms. Dale holds a Master of Science Degree in Psychiatric Mental Health Nursing from The Catholic University, and was a member of the Leadership Greater Washington Class of 2003. She serves as a Board Member for Volunteers of America. In 2016, she was the recipient of the Washington Business Journal Minority Business Leader Award and, in 2017 the Women Who Mean Business Award.
Jim Milanowski President and Chief Executive Officer
Genesee Health Plan
Jim Milanowski has over 30 years’ experience in the management of mental health, substance abuse, behavioral health managed care and medical care coverage programs. Jim currently serves as the President and Chief Executive Officer of Genesee Health Plan. Previously, Jim served as the Vice President of Marketing and Development for the Genesee, Saginaw and Bay Health Plans, administering community based indigent health care plans and subsidized employer plan (1/3 Share Plan). Together, the health plans have covered over 125,000 residents in the three counties.
During his leadership, Genesee Health Plan has received the national quality award from URAC for Best Practices in Patient Empowerment and Protection, the Greater Flint Labor Council’s Community Partnership Award, the Robert M. Pestronk Excellence in Public Health Award and the Michigan Association of Health Plans Pinnacle Award for Best Business Practices. He is a limited-licensed psychologist in the state of Michigan, and has extensive counseling experience with adult, child, and adolescent populations. As a strong advocate and community partner, his expertise includes working to reduce racial disparities, uncompensated care, and the impact of social determinants on health access.
Mr. Milanowski received his Bachelor of Arts degree in Psychology from Spring Arbor University and his Master’s of Science degree in Clinical Psychology from Eastern Michigan University. He is the President of the Michigan Association of County Health Plans and is a Board of Directors member for the Shelter of Flint and the Michigan Oral Health Coalition.
Dr. Reider joined Alliance because as a family physician, he wants the world to bemore healthy. He has worked for decades to improve the health of our communities through the innovative use of technology, and the promotion of benevolence in business. He is currently CEO of AllianceForBetter Health, a New York DSRIP care transformation initiative, Chief Health Officer of Health Coda, and co-founder of RS Partners, a health IT consulting and investing firm. He previously served as the Deputy National Coordinator for Health Information Technology at the US Department of Health and Human Services. In his three years at HHS, he was responsible for the policies and programs designed to improve health through the development and implementation of safer, more resilient, reliable, usable, helpful and interoperable information technology. He has more than 20 years of experience in health information technology with a special interest in user experience, clinical decision support and information portability. He served as the CMIO of Allscripts, one of the nation’s largest health IT developers, and was Associate Dean for Biomedical Informatics at Albany Medical College where he continues to teach on an adjunct basis. He co-founded four successful health IT start-upcompanies, andhas held Directorships on boards of both non-profits and private companies. He has also held leadership roles in the American Medical Informatics Association and the New York State Academy of Family Physicians. His interests include organizational leadership and culture, shared clinical decision-making and evidence-based management of common outpatient conditions.
President and Chief Operations Officer of Clinical Redesign
Kathleen Stillo President and Chief Operations Officer of Clinical Redesign
Kathleen Stillo is the President & COO of the Clinical Redesign team at UnitedHealthcare within the Medicaid line of business. This team includes myConnections,™ which is UnitedHealthcare’s program to help low-income individuals and families access essential social services that are the gateway to better health, as well as an innovative home-based primary and complex care program. The team cares for more than 2,000 of United’s most medically and socially complex members.
Kathy leads Strategy and Operations functions as well as the Housing+Health and Primary Care at Home service lines. Her team is focused on implementing innovative care delivery models which incorporate social determinants of health, for better care at lower cost for our most vulnerable populations.
Prior to joining UnitedHealthcare, Kathy co-led the Adult Health and Urban Health Institutes at Cooper Hospital in Camden, NJ. Adult Health is a $265M business unit serving 365k patient visits/year across primary care, behavioral health, and medical specialties. The Urban Health Institute, a $6M business unit dedicated to medically and socially vulnerable populations, develops innovative care delivery models including addiction clinics, nurse-led protocols, an Ambulatory ICU, and complex care services which has resulted in a 58% decrease in deficit. Kathy previously led strategic consulting teams for Bristol-Myers Squibb and Reuters. While at Cooper, she was also a member of the Board of Directors of the Camden Coalition of Healthcare Providers.
Kathy is a member of the Advisory Committee to the National Center for Complex Health and Social Needs, an initiative driven by the Camden Coalition, and is also a member of the Princeton Board of Health. She earned her B.A. from Bowdoin College and M.B.A from Columbia Business School.
Annette M. Fetchko, MHA, RN, CMSRN
Director of Strategy
Center for Inclusion Health at Allegheny Health Network
Annette M. Fetchko, MHA, RN, CMSRN Director of Strategy
Center for Inclusion Health at Allegheny Health Network
Ms. Fetchko serves as Director, Strategy - Center for Inclusion Health (CIH), a division within Department of Medicine - Allegheny Health Network, with a mission to provide outstanding health care to all people in the region, especially socially marginalized and vulnerable populations. She oversees strategic program development, focused upon Social Determinants of Health. Initiatives include, among others: (1) Healthy Food Center model of “food as medicine”; (2) Doula Program to support peri-natal services for immigrant women; (3) Community Health Worker Program (CHW) to support CIH Primary Care teams within residency clinics; (4) Health and Housing Initiative convening key stakeholders to create structurally sustainable model for homeless, unstably/unsafely housed individuals. Most recently, Ms. Fetchko has collaborated with her colleagues at Highmark Health to develop a universal Social Determinants of Health (SDOH) screening tool that will be implemented System-wide.
Throughout her 30-year career, Ms. Fetchko held senior management positions in various health care organizations focused upon organizational development and cross sector collaborations to meet the needs of vulnerable, at-risk communities. If asked, Ms. Fetchko would tell you her work as a professional staff nurse and continuing to support nursing through her volunteer tutoring of nursing students is one of her most humbling and rewarding experiences.
Barbara Crider, JD, is the Executive Director at York County Community Action in southern Maine, which is both a Community Action Agency and a Federally Qualified Health Center. Barbara has an extensive history of involvement with the health and human services sectors Maine.
Prior to her tenure with YCCAC, Barbara was an attorney in private practice, representing clients in Maine’s District, Superior, and Supreme Judicial Courts. She is the Founder and first Director of the Penquis Law Project, which provides legal counsel and representation primarily to victims of domestic violence. Barbara is the recipient of several awards, including the Jefferson Award for Outstanding Public Service and the Robert M. Howes Visionary Award.
Executive Director of Policy/Government Relations – Social Determinants
Conrod Kelly Executive Director of Policy/Government Relations – Social Determinants
Conrod Kelly is the Executive Director, Policy / Government Relations -- Social Determinants of Health at Merck. In this role, he is responsible for developing an enterprise strategy that delivers shared value through social determinants data capabilities, scalable solutions, and thought leadership. Prior to this role, he was the Executive Director for the US Diabetes Franchise. During his 10 years at Merck he has worked on US and Global teams focused on migraine, cardiovascular disease, Alzheimer’s disease as well as surgery and anesthesia products. Prior to joining Merck, Conrod worked for Johnson & Johnson in the medical devices and diagnostics division. Before that, he worked in Vaccines for GlaxoSmithKline.
Conrod was recently recognized at the UN with the SDG Leadership Award for using media and marketing for good, particularly impacting the UN’s Sustainable Development Goals, SDG 3 for his work on the film “A Touch of Sugar.” Conrod was also recognized in 2018 as one of the Top Blacks in Healthcare by the Milken Institute School of Public Health at the George Washington University.
Conrod stays connected to the community by sitting on the executive board of Big Brothers Big Sisters -- Independence Region.
He is the author of STAGED! A Four Step Process to Stand Out in Your Personal and Professional Life and RESTAGED: A Mental Model for Personal and Professional Growth.Conrod holds a BS and MBA from Florida Agricultural & Mechanical University. He resides in the Greater Philadelphia area with his wife Joy and daughter Nola.
Philip M. Alberti, Ph.D. Senior Director of Health Equity Research and Policy
Association of American Medical Colleges
As the Association of American Medical College’s (AAMC) Senior Director, Health Equity Research and Policy, Philip M. Alberti, Ph.D., supports the efforts of academic medical centers to build an evidence-base for effective programs, protocols, policies, and partnerships aimed at eliminating inequities in health. He joined the AAMC in 2012 to facilitate the conduct of community-partnered, health equity science and scholarship at AAMC-member medical schools and teaching hospitals, and to make the case for policies and practices that explicitly have health and health care equity as a goal.
Dr. Alberti is Co-Chair of the National Quality Forum’s Disparities Standing Committee and has been funded by the Agency for Healthcare Research and Quality (AHRQ) to develop a systems approach to community health and health equity for academic medical centers. He regularly speaks at national forums on issues related to community and patient engaged science, consideration of social risk in quality measurement, hospital community benefit and needs assessment requirements, and the social determinants of health, and has published numerous peer-reviewed articles and commentaries on these topics. He has served on committees, workgroups, and task forces convened by the National Academies of Sciences, Engineering, and Medicine, the Center for Medicare and Medicaid Services, and the National Institutes of Health.
Previously, Dr. Alberti led research, evaluation, and planning efforts for a Bureau within the New York City Department of Health and Mental Hygiene that works to promote health equity between disadvantaged and advantaged neighborhoods. Dr. Alberti holds a B.A. in psychology and a Ph.D. degree in Sociomedical Sciences from Columbia University and was a National Institute of Mental Health Fellow in the Psychiatric Epidemiology Training program.
Michael Litterer, CHES, CPS, FHELA
Director of Prevention and Recovery
RWJBarnabas Health Institute for Prevention and Recovery
Michael Litterer, CHES, CPS, FHELA Director of Prevention and Recovery
RWJBarnabas Health Institute for Prevention and Recovery
Michael Litterer is the Director of Prevention and Recovery at the RWJBarnabas Health (RWJBH) Institute for Prevention and Recovery (IFPR).A Fellow of the NJ Healthcare Executive Leadership Academy (FHELA), a Certified Health Education Specialist (CHES) and a Certified Prevention Specialist (CPS), he holds a degree in Public Health from William Patterson University and has over 18 years of experience in the fields of prevention, early intervention and recovery.
Michael oversees allIFPR programs and servicesimplemented by a team of 200 skilled and passionate professionals. Michael directs an annual budget totaling approximately $16 million, anearly 700% increase since he joined the agency in late 2016.IFPR programs and services include individual and environmental prevention programs, early intervention services, tobacco and nicotine recovery services, hospital-based peer recovery supports, case management services, and professional training.
In multiple counties throughout New Jersey, Michael directsevidenced-based, individual- and environmental-focused substance use prevention services. IFPR is the first agency in New Jersey to implement Communities that Care (CtC),and Michael is proud to have led the effort to transition multiple state grants to the CtC Model.CtCis currently being implemented in the South Ward of Newark, Long Branch, Toms River, and Barnegat, New Jersey.Michael also overseesthe federally and state-funded DART Coalition, which serves all residents of Ocean County and wasnamed the 2018 CADCA National Coalition of the Year. The prevention work implemented by IFPR not onlyimpacts substance use-targeted risk and protective factors but also preventsadverse childhood experiences (ACEs) and strengthens the resiliency and life skills of our youth.IFPR’s prevention work contributes to the RWJBH Social Impact and Community Investment Strategy.
In the area of early intervention, Michael supervises a team of licensed Substance Use Navigators funded by the New Jersey Department of Family and Children Services to improve the adolescent system of care. Michael also directs the RWJBH Deliberate Reduction of Opioid Prescribing (DROP) program. Implemented by a team of addiction specialists, clinical pharmacists, emergency room physicians, and pain-specialized advanced practice nurses, DROP aims to reduce opioid prescribing in RWJBH emergency departments by 10%. This will be accomplished by increasing access to and utilization of alternative therapies, connecting individuals with substance use disorder to peer supports and medication-assisted therapies and supporting individuals with opioid dependence as they transition to non-opioid interventions.
Michael overseesIFPR’s tobacco and nicotine recovery services, includingsix quit centers funded by the New Jersey Department of Health. These centers implement evidenced-based cessation services provided by a team of certified tobacco treatment specialists. These services support thousands of people each year in their journey to improve their health and address their addiction to nicotine.With a particular focus on population health, Michael continues to work with the team to institutionalize IFPR’s tobacco and nicotine services throughout the RWJBH system and the communities they serve.
Michaelalso directs the development, expansion and implementation of the Peer Recovery Program, which employs teams ofCertified Peer Recovery Specialists, Clinical Patient Navigators, and Case Managers, whoare fully integrated into the patient care team. The Peer Recovery Program is one of the first of its kind in the country and provides long-term recovery support services to thousands of patients with substance use disorder throughout RWJBH and multiple external hospitals. These services begin in the emergency department and inpatient units but continue into the communities they serve by providing long-term follow-up and support focused on overall wellness and addressing social determinants of health. Michael’s team of case managers and community-based recovery specialists deliver long-term recovery supports through IFPR’s Support Teams for Addiction Recovery (STAR) in Hudson, Essex, and Middlesex counties, as well as in Monmouth County through funding from Monmouth County Human Services. As part of a joint initiative with the New Jersey State Parole Board and the New Jersey ReEntry Corporation, Michael additionally directs peer recovery support services implemented through the Swift Certain and Fair model in Ocean and Monmouth counties. The peer recovery supports implemented by IFPR apply a community health model to those impacted by the disease of addiction.
Michael is a proud member of the multidisciplinary RWJBH Corporate Tackling Addiction Task Force (TATF), which is aimed at holistically addressing the chronic disease of addiction. The Task Force is working to reducethe stigma associated with substance use disorder and increase the system’s capacity to prevent, diagnose and treat the disease. The TATF coordinates all substance use-related education, training, policy development and patient care.
Previously, Michael was the Deputy Director and Chief Business Officer at Prevention Links, a community based non-profit leader focused on the prevention of drug, alcohol and tobacco use.He oversaw multiple evidence-based programs andhelped establish multiple Family Success Centers and the Health and Wellness Coalition of Union County. Michal was also instrumental in the opening of New Jersey’s first recovery high school, the Raymond J. Lesniak RecoveryHigh School, in Union, New Jersey.
Michael is a Rutgers Certified Strategic Prevention Framework Trainer and was selected as a member of the 2009 National Council on Alcoholism and Drug Dependence (NCADD-NJ) - New Jersey Leadership in Advocacy program.He has experience at the local level advocating on issues affecting prevention, early intervention and recovery. A national presenter on the topic of substance abuse prevention, coalition building, current substance use trends, and recovery, Michael has presented to thousands of parents, professionals, and community members.
Senior Director of Strategy, Business Performance and Compliance
Tamara Smith Senior Director of Strategy, Business Performance and Compliance
Tamara has southern roots that extend from Florida to North Carolina. She received a Bachelor’s of Science in health and exercise science at Wake Forest University and a Master’s of Science in Healthcare Management and Promotion from Nebraska Methodist College. For over fifteen years Tamara has worked in the healthcare field in strategy and program innovation, focusing on creating meaningful outcomes for communities that need it most. Through her work, Tamara has established initiatives that have achieved significant health improvements and financial impacts, building models of care delivery that are improving access to quality healthcare for all. In her free time, Tamara loves to spend quality time with her husband and 2 sons, sharing new experiences, and being a self-proclaimed foodie.
Director of Medicaid Strategy and Community Engagement
Zara Marselian is the Founder, President and Chief Executive Officer of La Maestra Family Clinic, Inc., a 501(c)(3) nonprofit and Federally Qualified Health Center that serves 48,545 individuals annually across some of the most low-income, diverse regions of San Diego County. For the past 30 years, La Maestra has been dedicated to improving access and quality of care by providing primary and specialty health services as well as upstream social services for all individuals, regardless of their ability to pay.
In her decades of experience, Zara has created the La Maestra Circle of Care™ services, an approach to care that goes beyond basic medical services to address the full scope of social determinants of health in more than 28 different languages and dialects. La Maestra provides onsite housing, application assistance, translation and interpretation services, transportation, a food pantry, microcredit and microenterprise programs, legal advocacy, and youth enrichment programs. Zara has worked tirelessly to promote culturally and linguistically competent care while addressing the many facets of health and wellness.
Zara is the author of three advocacy books, a well-regarded speaker, international consultant, and board member for a multitude of organizations across the nation. She is also a Fellow at the American College of Healthcare Executives and a graduate of the Executive Leadership Program at the Fieldstone and Robert Wood Johnson Foundations as well as the Bureau of Primary Health Care EXCELL Leadership Program.
Zara is a PhD Candidate in Leadership Studies at the University of San Diego and a recipient of the Dean’s Merit Scholarship. Zara holds a MA in Organizational Development from the University of Phoenix, a BA in Sociology with a minor in Psychology from San Diego State University, and certificates in both Applied Linguistics and Teachers of English to Speakers of Other Languages. Zara is fluent in English, Spanish, Italian, and French.
Kristen Daugherty, LCSW, LISW, MBA Chief Executive Officer
Emergence Health Network
Kristi Daugherty, CEO for Emergence Health Network, has over fifteen years of experience in the behavioral health arena. As chief executive for El Paso County’s Mental Health/Intellectual Disabilities Authority for El Paso County, Ms. Daugherty is responsible for all clinical and oversight services delegated through performance contracts with Texas Health & Human Services.
Previously, Ms. Daugherty served as Chief Clinical Officer for Emergence and as Director for Sun City Behavioral Health Care, Emergence’s non-profit subsidiary. She also has extensive experience in the private behavioral health sector, serving as Director of Clinical ServicesUniversity Behavioral Health in El Paso and Director of Outpatient ServicesMesilla Valley Hospital in Las Cruces, New Mexico.
Ms. Daugherty is a Licensed Clinical Social Worker in the State of Texas and a Licensed Independent Social Worker in the State of New Mexico. She has a Master’s Degree in Social Work from New Mexico State University and is a graduate of the Executive MBA Program at theUniversity of Texas at El Paso.
Sharon C. Goodson is a humble leader who is on a mission to ensure the voice of North Carolina’s disadvantaged and under served are heard and that access and opportunity is provided them through the work of a statewide network of 33 community action agencies.
For the past 16 years, Goodson has toiled to strengthen staff capacity, public/private partnerships, to diversify the organization’s funding and to highlight the community action network’s collective economic impact. Over the last five years, the Association has garnered investments from Duke Energy, PNC Bank Foundation, NC Department Health and Human Services, Office of Economic Opportunity, NC Department of Public Safety, Office of Rehabilitative Programs and Services, and Blue Cross and Blue Shield of NC that have led to more than $40 million in funding to assist vulnerable North Carolinians as they navigate the challenges associated with having more month than money.
Prior to joining the North Carolina Community Action Association, she served as executive director for a community development corporation where her efforts helped secure a $1.75 million grant to rehabilitate and develop affordable housing in one of the oldest African American communities in northeastern North Carolina. She also spearheaded the first Dr. Martin L. King, Jr. communitywide breakfast and the naming of street in honor of Dr. King.
Goodson brings her experience of having worked in Public Affairs for the NC Departments of Transportation and Commerce respectively to her work at the Association.
She is a visionary leader who values peace, people and progress. She resides with her family in Raleigh, North Carolina.
Kathleen is a pioneer in bringing the best of consumer marketing and data-driven methodologies to healthcare to motivate better health decisions. As Managing Director of Engagys, Kathleen leverages the best of behavioral economics, the latest in evidence-based communications combined with the insights from over a billion consumer interactions in health to help healthcare organizations close the last mile of consumer engagement.
Kathleen has been recently named as a consultant to the first ever FDA Patient Engagement Advisory Committee (PEAC). She received Stevie awards for highlighting opportunities for improving the lives of people with chronic conditions. She speaks regularly on the national stage on many topics including: driving consumer health engagement, creating better consumer experience in healthcare, motivating and inspiring consumers, and using data to drive consumer behavior. Kathleen is not just a healthcare consumer expert, she’s a healthcare consumer. Her daughter has cerebral palsy; thus Kathleen lives daily the complexity of today’s healthcare system.
Kathleen spent the first twenty years of her career in brand marketing at leading consumer marketing organizations, including General Mills and P&G. Additionally, Kathleen was a Vice President at Digitas, one of the leading direct marketing firms in the country. Kathleen has an undergraduate degree from the University of New Hampshire and an MBA from the Kellogg School at Northwestern.
Matt Salo was named Executive Director of the National Association of Medicaid Directors (NAMD) in February 2011. The association represents all 56 of the nation’s state and territorial Medicaid Directors, and provides them with a strong unified voice in national discussions as well as a locus for technical assistance and best practices.
Matt formerly spent 12 years at the National Governors Association, where he worked on the Governors’ health care and human services reform agendas, and spent the 5 years prior to that as a health policy analyst working for the state Medicaid Directors as part of the American Public Human Services Association.
Matt also spent two years as a substitute teacher in the public school system in Alexandria, VA, and holds a BA in Eastern Religious Studies from the University of Virginia.
Senior Director of Disability Policy Engagement, Federal Affairs
Merrill Friedman Senior Director of Disability Policy Engagement, Federal Affairs
Merrill Friedman leads the Disability Policy Engagement team and advocacy strategy for Anthem, a leading health benefits company serving nearly 74 million people nationwide through its affiliates. She works collaboratively with consumers, advocates and stakeholders to ensure the diverse interests and preferences of older adults, individuals with disabilities, and children involved in child welfare programs inform Anthem’s health benefits approachesand related initiatives. Ms. Friedman also leads the National Advisory Board (NAB) on Improving Health Care Services for Older Adults and People with Disabilities and advances the integration of the NAB's six foundational principles,the independent living philosophy, and principles of self-determination throughout these programs, as well as Anthem’s member interactions and business practices.In addition, she leads strategic partnerships with national and local organizations to advance the development of inclusive public policy.
Previously, Ms. Friedman was interim director at a nonprofit foster care agency serving children and adolescents who experienced severe neglect and physical abuse. She also served as president and chief executive officer of a private organization that owned and operated residential treatment facilities, group homes and home and community based services in several states for adolescents with mentalhealth conditions, substance use disorders, and intellectual disabilities.
Ms. Friedman is a nationally recognized leader in Medicaid, LTSS and health services that reflect the needs and interests of older adults, people with disabilities and children and adolescents. Health program expertise includes disability, aging, drivers of health(SDoH), foster care, mental health and substance use, intellectual and developmental disabilities, and justice involvement. Her extensive experience in program development, strategy, new business growth and operations management informsthe innovation and development of home and community-based services and capacity building.
Ms. Friedman has served on numerous national boards and commissions. She was appointed by President Barack Obama to the President’s Committee for People with Intellectual Disabilities and by Governor Jennifer Granholm to the MI Statewide Independent Living Council where she also served as Board Chair. Currently, Ms. Friedman serves on the board of directors for Family Voices, Rebuilding Together,and is a member of the National Academy of Social Insurance (NASI) and the NASUAD MLTSS Institute Advisory Board.
Karin VanZant, MPA
Vice President of Integrated Community Partnerships
Karin VanZant, MPA Vice President of Integrated Community Partnerships
Karin VanZant is the Vice President of Integrated Community Partnerships at CareSource. Since 2015, Mrs. VanZant oversees the work of Social Determinants of Health at CareSource and the full integration into the Population Health Model. Specifically, Mrs. VanZant has built the JobConnect Program - a workforce development program that assists CareSource members to enter into full-time, permanent employment. In 2015, JobConnect started in Ohio and has expanded to Indiana and Georgia as of 2017. Karin is currently working on food access and food insecurity pilots; in addition to establishing housing partnerships as a part of the SDOH integration into Population Health. Prior to joining CareSource, Karin was the co-founder and Executive Director of Think Tank, Inc. For ten years as this organization’s leader, Karin assisted the team to live out the mission of equipping and facilitating collaboration among people and organizations seeking ways to promote greater connectedness and a more thriving community.Karin VanZant has a MPA in Public Administration (2008) and a BA in Social Work (1998) from Wright State University. Karin is certified in various curriculums that address comprehensive poverty issues in the United States. She has helped author presentations and curriculum for use within nonprofit, business and faith based organizations seeking to become relevant and holistic in their approach to poverty alleviation. Mrs. VanZant is an Adjunct Professor at Antioch Midwest University and Wright State University on a variety of subjects including US Hunger and Poverty, Introduction to Human Services, Grant Writing, Leading Change, Coaching as Management, Holistic Case Management and Emotional Intelligence. She lives in Springfield, Ohio with her husband and her son.
Frances Martini, RN, BSN, MBA Vice President of Population Health
Blue Cross Blue Shield of Tennessee
Frances Martini is the vice president for population health for BlueCare Tennessee, the Medicaid subsidiary of BlueCross BlueShield of Tennessee. She is responsible for overseeing integrated population health management and utilization management. Prior to joining BlueCare, she was the senior director of medical management at Emblem Health in New York and the Vice President of Medical Management for Health Net. She has extensive experience in medical management in multiple states and for multiple lines of business. Ms Martini is an RN with a Bachelor’s degree in Nursing and a Master’s Degree in Business Administration. She is a member of the American Society for Quality, the America’s Health Insurance Plans (AHIP), the Case Management Society of America and the Association of Managed Care Nursing. She is a board member and past board chair of the A Step Ahead Foundation, Chattanooga. She Lives in Chattanooga, Tennessee.
Dave is a strong leader with 14+ years of experience in Revenue and Clinical Outcomes Program Development and Management in various healthcare environments (Plans, MG/IPA, Academic, and Consulting). Proven record of success in optimizing Operations, PE / Investor Meetings, Maintaining Compliance, Recovering / Maximizing Revenue, Enhancing Clinical Quality and Developing Software and Custom Analytics. Specialties: RA / HCC, Pay for Performance (P4P), CMS Stars Program, NCQA HEDIS, Off‐shore Software Product Development, HOS, CAS, NCQA Accreditation, Physician Profiling, Encounter Programs, Contract and Claims Analytics. Previously, Dave served as an independent consultant to health plans, was Corporate VP, Operations(Revenue and Quality) at InnovaCare Health. He has also performed as Sr. Consultant, Risk Adjustment and Health Plan Operations for Dynamic Healthcare Systems, and in other roles with health plans.
Managing Director and Philanthropic Market Executive
Erin Hogan Managing Director and Philanthropic Market Executive
Bank of America, Private Bank
Erin Hogan is a Managing Director at Bank of America Private Bank, where she is the Philanthropic Market Executive for the Southern U.S. With 20 years’ experience in the philanthropic and nonprofit sector, Erin oversees the regional philanthropic business across 18 states and the District of Columbia, working closely with philanthropic individuals and families and nonprofit institutions on all aspects of giving.
Prior to joining Bank of America, Erin served as an executive director of the Philanthropy Centre at J.P. Morgan Private Bank, where she advised individuals, families and institutions on matters of mission, governance, impact and legacy. Erin also has managed grantmaking programs on behalf of private foundations in the areas of education, health and community development, and worked closely with public charities on strategies to strengthen organizational capacity, leverage philanthropic partners and maximize impact.
Erin’s previous experience includes academic research and government consulting for a variety of public health and safety programs. As a research manager at Columbia University’s Mailman School of Public Health, Erin supervised research in emergency preparedness, infectious disease control and occupational health and safety. Prior to that she worked for a Washington, D.C. consulting firm focusing on matters of public health and environmental health and safety.
Erin currently serves on the boards of the Smithsonian Institution’s Science Education Center, the Northern Virginia Community College Education Foundation and Frameworks Institute. A former paramedic, Erin holds a Master of Public Health degree from Columbia University and a Bachelor of Science degree from The George Washington University.
Jaime Dircksen Vice President of Community Health & Well-Being
Jaime Dircksen serves as the Vice President, Community Health & Well-Being at Trinity Health working across the 22 state system to expand utilization and availability of community-based services related to tobacco and obesity reduction and addressing social influencers of health. She oversees operations related to achieving system level priorities, community health needs assessments, IRS community benefit compliance and budgeting. Jaime joined Trinity Health in July 2016, with over 15 years of public health experience leading large-scale planning, program and policy design efforts through public and private partnerships. She earned her Master's Degree from the University of Chicago at the School of Social Service Administration.
Megan Shreve is the CEO of South Central Community Action Programs (SCCAP), which serves more than 30,000 individuals in South Central Pennsylvania. Over the past 35 years, Megan has worked in the health and human service field implementing numerous programs designed to help at risk children, youth, and families build a better future. She has also worked in the private sector consulting on business process analysis, implementation, and training around large change management projects. Megan is committed to working on the micro and macro level to reduce poverty and strengthen the economic and social infrastructure of communities. Her current work, in partnership with local health systems, on the Social Determinants of Health has brought a deeper commitment to whole family wellbeing. She recently served as the chair of a local hospital Board of Directors and currently serves as the vice chair of a regional health system Board of Directors. She volunteers for the Adams and Franklin County Support Circles initiatives and enjoys walking alongside families on their journey to a better future.
Barbara Otto has been the Chief Executive Officer of Smart Policy Works (formerly Health & Disability Advocates) since 1994. SPW is a driving force behind building smarter systems of health and social determinants of health for vulnerable people and places across the nation. Ms. Otto is a policy analyst with extensive expertise in Medicaid, Medicare, and Social Security as well as other public benefits programs for older adults, children, and adults with disabilities.
Ms. Otto is frequently called upon to provide expertise and insights on health, disability, and employment matters with Congress, the Centers for Medicare & Medicaid Services, the Social Security Administration, and media outlets. She has been a technical author on important reports to Congress, including Medicaid and CHIP Payment and Access Commission. Most recently, Ms. Otto co-authored “The Outer Bounds of Health Care: Legal Issues and Lessons Learned for Payers Addressing Social Determinants of Health.”
Prior to her work with SPW, Ms. Otto worked on healthcare reform issues, working women’s issues, and in consulting and development with Ernst & Young. She was appointed by President Obama to the Advisory Group on Prevention, Health Promotion, and Integrative Public Health Council (2011-2017). She is a member of the National Academy of Social Insurance (NASI) and is an author of several publications including the No Nonsense Guide Series on Medicaid, Medicare, and employment and disability. She is also a Partner at MBM Advantage, LLC.
Ms. Otto is a graduate of Marquette University in Milwaukee, Wisconsin and holds certificates in nonprofit management, leadership, and managing collaboration from the Harvard Business School and Kennedy School of Government.
Ann Kunkel, RN, BSN Senior Director of Case Management
Ann M. Kunkel, RN is the Senior Director of Case Management for WellSpan Health and an founding member of the ALPHA Initiative. Ann serves as an Ambassador and member of the ALPHA Think Tank. Ann has been with WellSpan Health since 1989. She originally joined York Hospital as a Behavioral Health Nurse in 1989 and held various nursing leadership roles. In 1996, she was named Director of Care Management for York Hospital and 1999 she transitioned to Director of Case Management for WellSpan Health. She implemented a dyad Case Management Model at both York and Gettysburg Hospitals that have received regional accolades from the Health Care industry winning the 2015 CarePoint Platinum Award for outstanding Achievement in Acute Care Case Management. In 2013, she began developing the care coordination team concept which strives to integrate primary care and acute care case management functions to support patients and their families achieving his/her health goals. In 2017, Ann initiated 3 strategies to address long length of stay; one of these programs won the 2018 DecisionHealth Platinum Award for Outstanding Achievement in Care Transitions. In 2019, this body of work won the Hospital & Health System Association of Pennsylvania’s (HAP) Achievement Awards Living the Vision recognition.
Ann received a Bachelor of Science in Nursing degree from York College. She is a Licensed Registered Nurse.
As a private practicing physician, public health administrator and patient advocate, Dr. Harris has been an active leader in organized medicine for her entire career. She has served on the AMA’s Board of Trustees since 2011, including a term as chair. She has also served as chair of the AMA Opioid Task Force since its inception in 2014. Beyond the AMA, Dr. Harris has held positions of leadership with the American Psychiatric Association, the Georgia Psychiatric Physicians Association, the Medical Association of Georgia, and The Big Cities Health Coalition.
A distinguished fellow of the American Psychiatric Association, Dr. Harris continues in private practice and currently consults with both public and private organizations on service delivery and emerging trends in healthcare. She is an adjunct assistant professor in the Emory Department of Psychiatry and Behavioral Sciences, and an adjunct clinical assistant professor in psychiatry and behavioral sciences at Morehouse School of Medicine.
Dr. Harris is a West Virginia-native and she earned her MA in counseling psychology and MD at West Virginia University. It was during this time that her passion for helping children emerged, and she completed her psychiatry residency, and fellowships in child and adolescent psychiatry and forensic psychiatry at the Emory University School of Medicine.
Deborah J. Donovan Director of Social Determinants of Health
Deborah J. Donovan serves as the Director, Social Determinants of Health, for Highmark Health, a national health and wellness organization and the second largest integrated health delivery and financing system in America. Her responsibilities include the development of organizational strategy and the implementation of a framework designed to create social and physical environments that promote good health for all. Efforts to impact Social Determinants of Health is focused on engaging matrixed partners to include hospitals, health systems, providers and community partners as to optimize integration of services and evolve the development of systems of care to routinely and effectively address patients’ social needs as an integral part of their medical care.
Earlier positions at Highmark include the Director of Clinical Integration with responsibility for strategy development for health plan and health system partnerships for clinical co- management of populations. She also had previous responsibility for the development and implementation of innovative value based reimbursement programs. Her areas of focus included Patient Centered Medical Homes, Accountable Care Organizations and Value-Based Reimbursement models.
Prior to joining Highmark, Ms. Donovan was the Chief Quality Officer for a multi hospital health system in Southwestern Pennsylvania. She has over 25 years of healthcare experience with a focus on health care quality improvement, patient safety and health information management.
Ms. Donovan received her Bachelor of Science in Health Information Management from the University of Pittsburgh and her Master of Arts in Leadership and Liberal Studies from Duquesne University.
Amit Kale, MD, MHA Director of Healthcare Transformation
Horizon Blue Cross Blue Shield of NJ
Amit is a physician leader with extensive experience in healthcare payor, provider, and technology companies.
Amit serves as Director of Healthcare Transformation at Horizon Blue Cross Blue Shield of New Jersey. He is responsible for designing and executing innovative clinical transformation & community healthcare programs across Horizon’s health system partners.
Amit is the architect of Horizon’s statewide Social Determinants of Health program, which is unique in its approach of a payor/provider collaborative model utilizing Community Health Workers and Personal Health Assistants. He has designed observational studies in Genomics/Proteomics and facilitated care delivery transformation in Supportive Care and Oncology.
Amit has led multiple initiatives related to Population Health, Value Based Care, Care Management Redesign and Operating Model Transformation.
Prior to working at Horizon BCBSNJ, Amit worked for 7 years in management consulting and healthcare startups in the payor, provider, and financial services industry. Amit received his medical degree from University of Mumbai and his master’s degree in health administration from Cornell University.
April Schetler, MS, RD, FAND
Assistant Vice President of Community Health Engagement
April Schetler, MS, RD, FAND Assistant Vice President of Community Health Engagement
April Schetler is the Assistant Vice President of Community Health Engagement and Chair of the Community Health Institute at Virtua. She is a Registered Dietitian and Fellow of the Academy of Nutrition and Dietetics as well as adjunct professor at Rowan University.
April holds a bachelor of science in coordinated dietetics from the University of Medicine and Dentistry of NJ and a master of science in exercise science and health promotion from California University of Pennsylvania.
April is a go-to nutrition and healthy lifestyle advocate in the area and has appeared on Comcast Sports Net, Channel 6 ABC and NJTV as well as being a contributor to Philadelphia Magazine, SJ Magazine, and various local periodicals. She is passionate about inspiring and encouraging others to make positive lifestyle changes both personally and within our community. April is a 15 time marathon finisher and red wine lover… If you know of an event that combines the two, please see her after the event!
Mossavar-Rahmani Center for Business and Government, Harvard Kennedy School
Mossavar-Rahmani Center for Business and Government, Harvard Kennedy School
Alexandra Schweitzer is a senior fellow at the Mossavar-Rahmani Center for Business and Government at Harvard Kennedy School. She is an expert at leading complex new ventures and transformation initiatives from strategy through successful execution. Her health care sector experience spans payers, providers, state government, and specialized analytics and managed care organizations. Schweitzer has built and led value-based integrated systems of care, including tools to address social determinants of health, in innovative health plans and provider-payer organizations, including a fully-integrated dual eligible Special Needs Plan, two Medicaid ACOs, and Iora Health, a national primary care organization known for its relationship-driven, technology-enabled care model. Schweitzer has a Master’s in Public Policy from the Harvard Kennedy School and a B.A. in English and American Literature from Brandeis University. A lifelong learner, she has completed an executive MBA at Columbia University and other post-graduate programs. Her research project as a senior fellow is entitled, Addressing Social Determinants of Health: Why Some Initiatives Thrive and Others Don’t.
Taylor Justice, U.S. Army veteran, graduated from the United States Military Academy at West Point in 2006. He was commissioned as a Second Lieutenant in the US Army as an Infantry Officer and later received an honorable medical discharge from active duty. An entrepreneur at heart, in 2009 Taylor co-founded HigherEchelon, Inc., a government consulting company. Taylor then co-founded Unite Us in 2013 while enrolled at Columbia Business School, where he earned his MBA in 2014. Taylor is leading Unite Us on its mission to launch coordinated care networks across all 50 states. A key architect of Unite Us’ network in North Carolina, Taylor led the Unite Us team and supported their partners in creating NCCARE360, considered by some to be the most innovative statewide healthcare transformation endeavor in the country. Driven by the belief that health begins in communities, Taylor advocates for national infrastructure that connects health and human service providers: a public utility to better support those in need.
The Honorable Dr. David J. Shulkin was the ninth Secretary of the US Department of Veterans Affairs. Nominated by President Trump to serve in his Cabinet, Secretary Shulkin was confirmed by the US Senate by a vote of 100-0. Secretary Shulkin previously served as Under Secretary for Health having been appointed by President Obama and confirmed unanimously by the US Senate.
As Secretary, Dr. Shulkin represented the 21 million American veterans and was responsible for the nation’s largest integrated health care system with over 1,200 sites of care, serving over 9 million Veterans. VA is also the nation’s largest provider of graduate medical education and major contributor of medical research and provides veterans with disability payments, education through the GI bill, home loans, and runs a national cemetery system.
Prior to coming to VA, Secretary Shulkin was a widely respected healthcare executive having served as chief executive of leading hospitals and health systems including Beth Israel in New York City and Morristown Medical Center in Northern NJ. Secretary Shulkin has also held numerous physician leadership roles including the Chief Medical Officer of the University of Pennsylvania Health System, the Hospital of the University of Pennsylvania, Temple University Hospital, and the Medical College of Pennsylvania Hospital. Secretary Shulkin has held academic positions including the Chairman of Medicine and Vice Dean at Drexel University School of Medicine. As an entrepreneur, Secretary Shulkin founded and served as the Chairman and CEO of DoctorQuality one of the first consumer orientated sources of information for quality and safety in healthcare. He has served on boards of managed care companies, technology companies, and health care organizations.
Secretary Shulkin is the 2018 University of Pennsylvania Leonard Davis Institute Distinguished Health Policy Fellow. He is board-certified internist. He received his medical degree from the Medical College of Pennsylvania, his internship at Yale University School of Medicine, and a residency and Fellowship in General Medicine at the University of Pittsburgh Presbyterian Medical Center. He received advanced training in outcomes research and economics as a Robert Wood Johnson Foundation Clinical Scholar at the University of Pennsylvania.
Over his career Secretary Shulkin has been named as one of the Top 100 Physician Leaders of Hospitals and Health Systems by Becker’s Hospital Review and one of the “50 Most Influential Physician Executives in the Country” by Modern Healthcare and Modern Physician. He has also previously been named, “One Hundred Most Influential People in American Healthcare” by Modern Healthcare.
Ms. Benson serves LexisNexis Health Care as Senior Director, Market Planning. Her focus is on the development and execution of strategic planning for Member Identity and Socioeconomic Determinants of Health solutions. She holds a Bachelor’s and Master’s degree in Human and Organizational Development from Vanderbilt University and an MBA in Strategy and Management from Duke University, The Fuqua School of Business.
Spencer has spent his career building and implementing data-driven solutions in the healthcare industry. He has extensive experience in the payer and provider market, having worked with health plans, health systems, and employer groups across the country for nearly a decade. Prior to joining Carrot Health, Spencer built the Consumer Analytics & Strategy function within the Optum Health division of UnitedHealth Group.
Marcella Wilson, Ph.D. Founder and Chief Executive Officer
Transition to Success
Marcella Wilson, Ph.D., has over 30 years of extensive experience in healthcare administration, not-for-profit management, behavioral health, criminal justice and public sector programming. Dr. Wilson, a University of Michigan alumnus holds a Master's degree in Social Work and a Ph.D. in Health and Higher Education. Dr. Wilson is an Emmy Award winner for the “What Are You Fighting For” documentary promoting youth volunteerism. In her role as CEO and Founder of Transition to Success®, Wilson is leading a national social change movement with a standard of care to treat poverty as an environmentally based medical condition and not a character flaw. Dr. Wilson’s book, “Diagnosis: Poverty”, defines a scalable, sustainable, measurable, multi-generational response to poverty. Her approach is being implemented around the country and is recognized as a Clinton Global Initiative.
Today, with statistically significant outcomes in 5 independent evaluations, Transition to Success® defines uniform protocols and analytics to treat poverty across human services, healthcare, education, government and faith-based programs.
Senior Director of Social Determinants of Health Innovation
Krista Drobac has twenty years of experience in federal and state government, and in public affairs. She now provides strategic advice on a broad range of state and federal legislative and regulatory issues around Medicaid, Medicare, accountable care, commercial insurance, digital health, public health and other areas. She was previously the director of the Health Division at the National Governors Association’s Center for Best Practices where she directed technical assistance for governors’ health advisors. Prior to NGA, she was a Senior Advisor at the Center for Medicare & Medicaid Services (CMS) working in Medicaid and private insurance regulation. She also served as Deputy Director of the Illinois Department of Healthcare and Family Services where she worked on policy related to Medicaid and state employee health benefits programs. Krista spent five years on Capitol Hill where she was a health advisor to the Minority Whip Senator Dick Durbin, and a John Heinz Senate Fellow for health care for Senator Debbie Stabenow, a member of the Senate Finance Committee. Krista holds a BA from the University of Michigan and an MPP from the Harvard University Kennedy School of Government.
Kristin Beck is the Director of Community Health Programs for Health Partners Plans (HPP), a not-for-profit health plan serving more than 259,000 Medicare, Medicaid and CHIP members. Ms. Beck oversees community programs with a focus on population health management, including physical and behavioral health integration and addressing the non-clinical needs (social determinants of health) of members. She is also charged with identifying new programming and opportunities in these areas. As a result, Ms. Beck works with all areas of HPP and with community-based organizations to ensure this work is embedded in all areas of the organization.
Ms. Beck is a veteran in the non-profit industry with more than 15 years’ experience in program development, implementation and sustainability. She has extensive knowledge of the southeastern Pennsylvania region with experience related to public health programming and preparedness. She also has expertise in working with underserved populations and is a champion of developing programs and partnerships to better address the needs of members of these populations.
Before joining HPP, Ms. Beck worked for Public Health Management Corporation and the American Red Cross Southeastern PA Chapter. In both roles, she was responsible for developing programs and working with cross-functional teams to better address the needs of vulnerable populations.
Kimberly Dull is the Operational Performance Manager for Community Engagement at Novant Health, a not-for-profit integrated system of 15 medical centers and 640 clinics throughout the South East. Wanting to use her powers of empathy and intellect for good, she has held various leadership roles in not-for-profit higher education and healthcare, excelling in strategic planning, data analysis, collaborative communication and metric-based performance enhancement for 13 years.
In her current work, she utilizes data analysis and direct relationships to strategically target needs and elevate assets for maximum health, social, and financial impact. She and her team share a vision of health equity and upward mobility in all communities.
She earned her B.A. in Broadcasting, B.S. in Political Science, and M.B.A. from Appalachian State University. Kimberly lives in the North Carolina mountains with her husband and international adventure partner, Matt.
Senior Project Manager, Immigrant Health
Center for Inclusion Health at Allegheny Health Network
Kheir Mugwaneza Senior Project Manager, Immigrant Health
Center for Inclusion Health at Allegheny Health Network
Kheir Mugwaneza has served refugees and immigrants from many countries for more than 15 years in Pittsburgh, Pennsylvania in his role at Catholic Charities, Northern Area Multi Service Center (NAMS), and at Allegheny Health Network. Kheir has worked in the refugee resettlement sector in different capacities; first as a Case Manager, Supervisor, and a Program Director. Since July 2017, Kheir has taken on a new role to continue to serve immigrants and refugees as a Program Manager at the Center for Inclusion Health/Allegheny Health Network. In this new role, Kheir serves as a community engagement liaison between the growing immigrant community in Pittsburgh and Allegheny Health Network. He is also leading the establishment and implementation of the Immigrant Health Program through the Center for Inclusion Health. The program’s goal is to increase accessibility and effectiveness of the care AHN provides to immigrant/refugee community throughout the network. Kheir was awarded the Pacem In Terris Scholarship to came to the US as a student in 2000 at La Roche College from Rwanda, he graduated from La Roche College with a BS in Computer Information Systems and Business Administration, and received a Master’s Degree from the University of Pittsburgh Graduate School of Public and International Affairs. He is the recipient of the 2012 Pittsburgh 40 under 40 and the 2015 Pittsburgh Courier Fabulous 40 under 40 Awards. From 2014 to 2018, Kheir served as co-chair of the Allegheny County Department of Human Services Immigrants and Internationals Advisory Council. He is a member of the steering committee of the All for All/Community Blueprint to assist immigrants in Allegheny County, and was also part of the Mayor’s Welcoming Pittsburgh Advisory Council. Kheir is a board member of several organizations whose role is to foster diversity and inclusion of immigrants and refugees in Pittsburgh.
Jennifer Funaro National Social Determinants of Health Strategist
Jennifer Funaro a social and health strategist with over 18 years of healthcare innovation and product design. As an experienced product innovator, she has designed healthcare solutions that deliver real results, improve patient lives and lower healthcare costs with extensive knowledge in multiple markets including commercial, Medicaid, Medicare and the Health Insurance Marketplace.
In her current role, Jennifer leverages her marketing and product design background to work collaboratively with Centene Corporation and its Health plan subsidiaries from across the country to ideate, design and implement evidence-based, high priority social determinants of health (SDoH) innovations with of goal of rolling out demonstrated SDoH best practices to scale. Her SDOH focus areas include community-based technology platform design, housing and food security initiatives and screening and assessment intervention-based programming.
Ms. Funaro has been with Centene Corporation and/or subsidiary company since December of 2011.
Joel Gurin is President and Founder of the Center for Open Data Enterprise (CODE), a Washington-based 501(c)3 nonprofit that works to maximize the value of open data as a public good. CODE has worked with the White House and more than a dozen U.S. Federal agencies, as well as several national governments, to help make their data programs more relevant and actionable. CODE is well known for its Data Roundtables, high-level facilitated convenings designed to develop strategies and action plans with data providers and users. In 2019, CODE completed a series of Roundtables and reports with the U.S. Department of Health and Human Services on data sharing for AI, data privacy, and data on social determinants of health.
Mr. Gurin is the author of Open Data Now (McGraw-Hill), written for a general audience, a 2014 book that helped define this emerging field. Before launching CODE in January 2015 he conceptualized and led the development of the GovLab’s Open Data 500, the first major study of the use of open government data by the private sector. CODE regularly partners with private-sector companies and foundations including Accenture, Amazon, Booz Allen Hamilton, Microsoft, ZeOmega, the William and Flora Hewlett Foundation, and the Laura and John Arnold Foundation.
Mr. Gurin has a background in government, journalism, nonprofit leadership, and consumer issues. He served as Chair of the White House Task Force on Smart Disclosure, which studied how open data can improve consumer markets, and as Chief of the Consumer and Governmental Affairs Bureau of the U.S. Federal Communications Commission. For over a decade he was Editorial Director and then Executive Vice President of Consumer Reports, where he directed the launch and development of ConsumerReports.org, the world’s largest paid-subscription information-based website. He is a graduate of Harvard University with an A.B. in Biochemical Sciences, Magna Cum Laude, Phi Beta Kappa.
Jessica Kahn is a Partner at McKinsey’s Washington D.C. office where she co-leads McKinsey’s Medicaid Health and Human Services Value Assurance & IT Transformation practice.
Former (SES) Director of Medicaid Data & Systems at CMS
Deep expertise in Medicaid Information Technology (IT), Integrated Eligibility Systems and MMIS including business outcomes identification, data and metrics identification, key performance indicator development and testing, site visit protocol development, and test scenario development
25+ years of experience in national, state, and local healthcare programs in government, non-profit, and corporate settings
10-year CMS career was focused on Health IT, health and human services systems design and development, state and federal IT policies, improving data access and use, and “bureaucracy busting” to improve how the government works
Ellyn Cowan is an experienced leader in healthcare quality and analytics serving as the Director of Informatics at i2i Population Health. In this role, Ms. Cowan provides guidance and leadership to measure, analyze, and drive adoption of i2i applications. Prior to joining i2i, she developed and managed a Research and Analytics Center at a non-profit in Des Moines, Iowa and led analytic efforts for several Centers for Medicare & Medicaid Services (CMS) initiatives. Ms. Cowan has over a decade of professional experience in the healthcare industry as well as a lifetime of learning as a daughter of a Nurse Practitioner. She received her BA from the University of Northern Iowa and MPH from the University of Pittsburgh. She is an accomplished grant writer, quality improvement professional, and research analyst.
Dianna L. Benaknin, MSW, supports the Special Programs Department at WellSpan Health working with community partners to collaboratively impact Social Determinants of Health. Dianna has supported the work of the Omega Bed Program™, The Arches to Wellness programs, and the ALPHA program since February, 2016, building connections in the community to implement various components of reducing avoidable days associated with challenges to discharge for specific patient groups. Until February, 2015, Dianna served as the Administrator for the York County Area Agency on Aging, with more than thirty years of experience implementing and managing Aging service programs. Dianna received a Bachelor of Science degree in Social Work from Lock Haven University and a Master of Social Work degree from Temple University.
Chief of Special Projects at the Health Equity Institute
Christopher Ausura Chief of Special Projects at the Health Equity Institute
Rhode Island Department of Health
Christopher J. Ausura is the Chief of Special Projects for the Health Equity Institute at the Rhode Island Department of Health. In his role, Chris leads the implementation of the Health Equity Zone initiative, serves as the Department’s liaison to the Rhode Island Office of Medicaid for efforts related to health systems transformation, social and environmental determinants of health and community clinical linkages, and is the project lead for the Rhode Island Health Equity Measures.